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IIP Portal > Meeting your needs > Business Priorities > Managing Performance
Managing performance 
"Success comes when you constructively manage the performance of your people and the business. Learning how to do this is one of the hardest but most rewarding lessons."
Karen Dyas, Senior OD Consultant, Camden Council

This is not just about carrying out an annual appraisal. It is about managing the performance of people, teams and your organisation on an ongoing basis. To do this you need to have an agreed approach in place and managers with the skills and behaviours that support success.

You need to:

  • Establish how you will measure the success of individuals and teams and regularly review progress against agreed Key Performance Indicators.
  • Put in place processes for reviewing everyone’s performance, and ensure this is a two-way process.
    Have mechanisms for giving recognition to individuals, teams and the organisation for their contribution to performance.
  • Review progress and give feedback on performance on an ongoing basis.
  • Understand the potential and importance of constructive feedback and how to use this at all levels in the organisation.

For more information on how Investors in People can help you to manage performance, register for Interactive here.

Interactive is a free online advice tool which provides a wide range of downloads of good practice, case studies, hints and tips and other materials relevant to any organisation wishing to improve their business.
 
 
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